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What is Delamination? We’ve all seen it. A technician brings the vehicle into his bay, starts to get his repair area ready, sands it, and

What is Delamination? We’ve all seen it. A technician brings the vehicle into his bay, starts to get his repair area ready, sands it, and

Today we are talking about Quality Control. I know it may seem like a no brainer to have quality control checks in your shop but,

According to Meriam Webster, a tool is something (such as an instrument or apparatus) used in performing an operation in the practice of a vocation

Over the last few months, we have talked about vision, planning, investing, and embracing the changing industry. All of those are very well and good

Repair planning, if done well, can separate your facility from other shops. Through the customers eyes it can make the difference between a good experience

Last month we talked about the importance of having a strategic vision, which is essentially having a clearly defined goal that can help you make

This month we will be talking about the importance of setting goals and creating a plan to get where you want to go. Planning on

Today’s inspirational quote of the day comes from a man named Seth Godin. He is in the marketing industry but that doesn’t make what he

In our rapidly evolving industry, we have no choice but to continually educate ourselves on new products, procedures, and vehicles. All vehicles are not built